*Sighs* I work retail. Wish I didn't. But I do. Earlier tonight, at 9:45 PM, one of the girls came out of the women's restroom and asked me, "Have you SEEN the bathroom?!?"
Never a harbinger of happiness, that line is. I closed my eyes briefly before asking, "Why?"
"Oooh. In the handicapped stall, there's crap EVERYWHERE. It's in the toilet, all over the seat, under the seat, under the rim, and some of it's down the side of the bowl!" I closed my eyes again. "And...!" my co-worker continued. "And! There's poopy piss water all over the floor! Iiiiii'm not cleanin' it up!"
By 9:50 I'd paged Mike, the manager on duty, and asked him what the protocol is for bodily excretions unceremoniously dumped all over our facility. "Oh, maaaan!" is all he said. "Yeah, we'll have to deal with that. Crap!"
"Yes. Yes, it is," I replied. He already doesn't think I'm funny, which gives me all the greater joy in teasing him. I think he's thawing out after tonight, though.
As closing time arrived the minors all had to go home, since they can't work past ten on school nights. That leaves quite a lot for the rest of us to accomplish before our work is complete; so after the kids left, we all set about our various tasks. My main responsibility at night is to balance all the tills and make the deposit. This function takes place, of course, in a secured room away from the rest of the store. So I rather forgot about the bathroom problem, secreted as I was in the cash office. And, after all, I'd told the closing manager about the problem; it was his job to get someone on that.
But half the staff had left ten minutes after the problem was discovered (whomever makes the schedule forgot that all of our high school workers started school this week). Mike, busy as he was, forgot about the bathroom, too. Then two of my nine tills had discrepancies, and it took us about half an hour to straighten them out. There were reports to run, checklists to sign (there is NO END to the excruciating minutiae in retail work)... we finally finished up at 11:30, ready to call it a night.
Until I decided I had to go to the bathroom before heading home.
If it hadn't smelled, I might not have remembered; I might have just went into the other stall and not thought a thing about it. But the poop stench clenched at my cilia as soon as I walked in, and I remembered that "we'll have to deal with that."
"Mike? We forgot about the mess in the bathroom!"
"Oh, maaan! And I already checked off that they were okay!" If he HADN'T checked it off, the excuse MIGHT have been made that he had forgotten to look; but he cheated and checked it, so he'd be in big trouble, both for not viewing the bathrooms AND for checking the box saying he HAD. "I still have to make my lists for tomorrow" -- yeah, right! -- "so see what you can find in the janitor's closet that you can clean it with."
We have a janitor's closet but, sadly, no janitor. Resigned, I went into the closet and did in fact find some liquidy viscous blue fluid that was purportedly for toilets. It had a faint whiff of wintergreen. I took that squeeze bottle and ventured back to the ladies'.
It wasn't as bad as I'd feared, but appalling enough. The girl who'd reported it to me was exaggerating only a bit. Where I'd pictured chunks, there were mostly smears. There was indeed a piece of poop in the pan; it kind of looked smooshy and hairy (like its owner, I imagine). Still -- remember in school they had that poster about prepositions? This scene could have been used to illustrate it. There were poop smears ON the seat, UNDER the seat, AROUND the seat, BELOW the rim, AROUND the rim, DOWN the side, and ACROSS the floor.
I doused that bugger. I used an entire pint of choking blue goo and coated every last inch of porcelain and plastic, using my sneaker to kick the seat up. Then I let it soak. While it was soaking, I went to find Mike and Bobby, the assistant manager. "I need a scrub brush of some kind," I said. "There's nothing appropriate in the janitor's closet."
Bobby: "Whhat du yu meun, ‘nutheeng epprupreete'?"
"I mean just that. No rubber gloves. Only hand-held scrub brushes. Iiiiiii'm not putting my hands down IN there. I need something on a STICK!"
They both started in with things like "Well can't you just..." and "But what if you..."
I interrupted them. "No. It must be scrubbed. You don't seem to understand that there are PIECES of POOP all OVER the place!"
"Okay, I understand you." That's what Mike always says before he argues. "Go get a scrubber!" Note: no assistance was offered. Chivalry is freakin' dead. So I wandered to the cleaning department and picked me out a scrubbie with a loooooong handle. $14.99, courtesy of my employer.
I dribbled the other toilet with the last of the blue stuff, just for the heck of it, and scrubbed that one first. It's not like it couldn't use it. Then, with a deep feeling of foreboding, I tiptoed back into the handicrapper. That blue goo had worked pretty well! It broke down all the chunks, making it pretty easy to scrub that baby clean. Then I used the scrubbie-sponge to slurp up the piss/poop/goo mélange. I cleaned it by flushing the toilet.
I figured I should do the base, too, since it was godawful anyway. As I swished the scrubber around that little white cap thing that covers the mounting bolt, it skittered across the floor. I then noticed that the bolt that it was supposed to be covering was rusted through and not attaching anything. Half the toilet was unsecured.
I called Mike to come look at it. I told him it had to fixed and quick -- if some Mega Momma plunked herself down on that and it toppled over, there'd be hell to pay. Mike agreed. He also pointed out another, more immediate problem. Both the toilets were covered in cleaning solution (and broken-down particles of shit). How was I going to rinse them?
There was no hose attached to the mop sink, but there was a bucket in there. I filled it up with hot water and rinsed both commodes sparkling clean -- cleaner than they have ever been in my four-and-a-half years there. About this time Bobby came wandering back out from under whatever rock he'd been hiding; and as I was filling up the bucket again, he remarked, "Hoo ere yu gooing tu get ze vhater uff ze fluur?"
Okay, so there was another problem. It seems the drain was precisely placed to maximize its probability of never collecting any moisture. I answered Bobby, "Well, I'm not exactly sure."
To which he replied, "Vhell hoorry it up, GGG. Sum off us hef tu get hume."
That's about the point that I lost it.
"THEN PICK UP THE MOP AND HELP!"
"Nu! I em nut gueeng tu help yu."
"THEN S H U T U P !!" I shrieked.
Man ran like a bunny. Coward.
I got a broom and was busy pushing the water toward the drain when Mike came to check on me. He stood in the door, and we discussed the pros and cons of having a separate staff bathroom, and whether a part-time janitor would be much help. Suddenly I heard Bobby coming down the stairs. I looked at Mike and said, "If that man so much as opens his mouth, HAND HIM A BROOM!"
Mike laughed -- but then he realized HE'D been standing there doing nothing, watching me work. So he grabbed another broom and helped shunt the shit water. Bobby took Mike's place in the doorway, eating an apple and complaining about the smell of disinfectant.
I'm going to bill the company for new sneakers.