I was talking with a friend the other day about how rude and angry some people can be. I told him that I had worked in customer service for a few years and had my life threatened and asked to step outside more than a few times. My response was usually the same: I'd be very polite and then I'd inform them I can't meet them outside as I was still at work but that I would get off at six. That usually worked. Usually.
One guy walked in and started yelling as he threw his phone at me. "Blah, blah, my phone don"t work." "Blah, blah, you sold me a piece of crap." I let him go on for twenty minutes and then picked up the phone and powered it on. I told him he had to hold the power button on for two seconds, not just jab at it and then cuss a lot. He seemed embarrassed and complained how his service was so bad just to justify his tirade. He then asked to use the restroom. I showed him the way and then went back out to the floor, as we were busy that day.
About fifteen minutes later, I heard my manager yell. I ran towards the hullabaloo and saw him peering into the bathroom. Did someone slip and fall? Why wasn't he helping? I looked in the bathroom and saw a huge, steaming turd in the middle of floor. What maniac would do this? Did someone miss the potty by five feet?
No, this was a revenge turd.
I was angry and disgusted -- and, dare I say, impressed. This guy was so mad that he summoned this demon from the netherworld and crouched in the middle of the room to let loose. He then walked out of the front door as if nothing happened. I can't imagine being so mad that I would just make #2 on the floor. I think the American Psychological Association should name this psychotic behavior "Anger Pooping."
I hope that guy feels better. And that AT&T will charge him for the biohazard team that we had to hire to clean up his chocolate rage.